Technical Support

We will help you with any issues within the 2-year warranty period.

If your order was placed less than 60 days ago, please use our returns portal.

For orders placed more than 60 days ago, please contact our technical support team at service@smart-life24.de.

For faster processing, please include your order and customer number.

Please specify which product is affected and what the defect is.

Did you not purchase your product from us but need help using the app?

Please contact the Smart Life app support team, which you can find in the app under Profile > "Help Center" , or contact your product manufacturer.